If you placed your order but dit now get an email confirmation that the order was placed, don't worry! You may still have an order, you'll just want to try the following to double check.
- Check your spam folder. Our email confirmations can sometimes end up in there.
- If you signed in through Facebook or Gmail, check the email linked with that.
- Go to "My Orders" and you'll be able to see all the order's you've placed and should be able to see the status of your order.
- Check your bank account to make sure that there is a transaction from JJ's House.
If you still can't find any confirmation that your order was placed, definitely Contact Us with your full name, email, phone number, and the address you gave at checkout so we can try to locate it.