We are so sorry to hear that your item doesn't work out.
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items.
If you need a bigger or smaller size or want another style, we recommend returning your item and placing a whole new order for the correct size, color, style, whatever you’d like!
You can find instructions for making a return here.
Please also keep in mind that JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.