For an unshipped order, if it is in production stage, there will be no further updates until the order is completed.
For shipped orders, sometimes it takes several day for the tracking information to be updated. If your shipment is from our international warehouses and is in transit or clearing customs, the information will not be updated until it reaches next shipping station (may require 3-7 days).
Sometimes the shipping company has not updated the package information. We suggest you wait a few more days.
Why my package status did not update for several days?
