Support JJsHouse

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Activity overview

Latest activity by Support JJsHouse
  • Support JJsHouse created an article,

    A Note Regarding Coronavirus (COVID-19)

    Dear customers,   With the increasing concern about Coronavirus (COVID-19), we want to inform you that JJ’s House is closely monitoring news and reports from the Centers for Disease Control (CDC) a...

  • Support JJsHouse created an article,

    Cancellation and Changes Policy

    Our order and shipping systems are designed to send orders quickly and efficiently. It is important to note that our dresses are made to order. The tailoring process begins as soon as an order has ...

  • Support JJsHouse created an article,

    How do I change my email address?

    We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.

  • Support JJsHouse created an article,

    What should I do if I forget my password?

    If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password. We recommend checking...

  • Support JJsHouse created an article,

    How do I reset/change password?

    If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password. We recommend checking...

  • Support JJsHouse created an article,

    Why can’t I log into my account?

    There could be several reasons. 1. Most of the time is that you have entered the email address or password incorrectly. 2. If you signed in with Facebook or Gmail the first time, you will need to c...

  • Support JJsHouse created an article,

    How do I unsubscribe from your newsletter?

    We’re sorry to see you go but if you need to unsubscribe from our newsletter, we completely understand. You can either unsubscribe by clicking the "click here" button at the bottom of each email we...

  • Support JJsHouse created an article,

    How to delete my account?

    We’re sorry to see you go but if you need to delete your account, we completely understand. For deleting your account, just email us your account email address and we'll delete it.   You will not r...

  • Support JJsHouse created an article,

    Will you save my personal information?

    We respect your privacy and keep your personal information confidential. When you visit our site, the information collected is stored by your browser, such as your name, phone number, postal code, ...

  • Support JJsHouse created an article,

    Is it safe to order from you?

    One of the most secure online system is applied to our website to protect your personal information against unauthorized use. We are a member of BBB (Better Business Bureau) which is a nonprofit or...