With the increasing concern about Coronavirus (COVID-19), we want to inform you that JJ’s House is closely monitoring news and reports from the Centers for Disease Control (CDC) and we are taking precautionary measures to ensure the health and safety of our customers and employees.
We understand that this could be a stressful time for our customers since the COVID-19 outbreak. Our customer service team are doing our very best to demonstrate our commitment and provide you the best assistance, and we want to ensure you our focus is to assist you promptly. Please be assured that we will answer to each one of you as soon as we can. Thank you for your patience and comprehension.
Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible. However, some carriers are experiencing delays on their end so once your order does ship, be sure to keep a close eye on your tracking.
For new purchases, we will make and send the items according to the tailoring time and shipping time indicated on our website.
We need to stay united during these tough times, and we appreciate all our customers' efforts. We want to express our best wishes to you.
Thank you for your time, patience and understanding.
Love from all of us
JJ’s House team